Privacy Policy for Nepal Outdoor Academy

1. Information We Collect

We may collect various types of personal information, depending on your interaction with our website and services:

• Personal Identification Information: This may include your name, email address, postal address, phone number, and date of birth.
• Course Enrollment Information: When you enroll in a course, we may collect details related to your chosen program, such as "Outdoor Leadership Through Backpacking", "Trekking Guide Training", "Basic Rock-Climbing Training", or "First Aid Training". This could also include health information relevant to participation (e.g., physical fitness for courses).
• Payment Information: We collect necessary payment details for course fees and other services.
• Website Usage Data: We may collect information about your browsing activity on our website, including IP address, browser type, pages visited, and time spent on pages. This helps us improve our website and services.
• Communication Information: Records of your communications with us, such as emails or inquiries through contact forms.

2. How We Collect Your Information

We collect information through various methods:

• Directly from You: When you fill out forms on our website (e.g., registration, inquiry forms), communicate with us via email or phone, or provide information during course enrollment.
• Automated Technologies: As you navigate our website, we may use cookies and similar tracking technologies to collect certain information about your equipment, browsing actions, and patterns.
• Third-Party Sources: We may receive information from partners or service providers involved in course registration or payment processing.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process your course enrollments, manage your participation in programs like "Outdoor Leadership Through Backpacking" or "Trekking Guide Training", and deliver educational content.
• Communication: To send you updates about your enrollment, course schedules, important announcements, and respond to your inquiries.
• Improvement of Services: To analyze website usage and feedback to enhance our educational offerings and overall user experience. This includes tailoring content to different audience levels like "Beginner, Intermediate, Advanced" as applicable.
• Marketing and Promotion: To inform you about new courses, special offers, or relevant outdoor education content, aligning with our mission to promote sustainable tourism.
• Safety and Security: To ensure the safety of participants during outdoor activities, particularly in regions like the Annapurna region or when dealing with potential wildlife encounters. Personal accident insurance is compulsory for training.
• Compliance and Legal Obligations: To comply with legal requirements and regulations.
• Career Development: To support your potential career paths in outdoor professions such as leaders, managers, operators, and instructors.

4. Disclosure of Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, or analytics.
• Collaborating Institutions: In cases of joint expeditions or exchange programs, we may share necessary information with national or international educational institutions.
• Local Communities and Tourism Stakeholders: To develop responsible tourism initiatives and foster partnerships.
• Government Representatives: For examinations and certifications, such as the "Trekking Guide Training" or "Basic Rock-Climbing Training".
• Emergency Situations: In cases of medical emergencies or safety concerns, we may share relevant information with medical professionals or authorities.

We do not sell or rent your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for course certification, or as required by law.

7. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal data.
• Deletion: Request the deletion of your personal data under certain conditions.
• Objection: Object to the processing of your personal data for certain purposes.

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any updates on this page and revise the "Effective Date" accordingly. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: